Opposite Lock Website Terms and Conditions:
1. Introduction
Welcome to Opposite Lock Africa. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.
2. Definitions
- “User”: Anyone who accesses or uses the website.
- “We/Us/Our”: Refers to Resolve Skill Works (Pty) Ltd t/a Opposite Lock Africa.
- “Website”: Refers to https://oppositelock.co.za/.
3. Use of the Website
Users must be at least 18 years old or have obtained consent from a parent or guardian. You agree to use the website for lawful purposes and not to engage in any activity that could harm the website or its users.
4. Product Information and Pricing
We strive to provide accurate product descriptions and pricing. However, errors may occur. In such cases, we reserve the right to correct any inaccuracies and adjust orders accordingly.
5. Orders and Payment
- Order Acceptance: Placing an order does not constitute acceptance. We reserve the right to accept or decline orders at our discretion.
- Payment Methods: We accept various payment methods, including credit cards and electronic funds transfer. All payments must be made in South African Rand (ZAR).
6. Shipping and Delivery
Orders are processed once payment is confirmed. Delivery times are estimates and may vary. In-stock items are usually delivered within 3-5 days of the order being placed. Items on back order are delivered within 4-6 weeks, as shown on the product page and at checkout. We make use of a third-party courier service for national deliveries, and a driver for local deliveries (outskirts of Gauteng). We are not liable for delays beyond our control.
7. Returns and Refunds
Returns and warranty claims are handled under our Returns Policy. In line with the Consumer Protection Act, every product carries a minimum 6-month warranty against manufacturing defects. A return or warranty claim must be made within 6 months of the date of purchase, with proof of purchase. Once the product has been assessed, we will repair it, replace it or refund you, as set out in the Returns Policy.
8. Warranty
Our products come with warranties as specified on the product pages. For detailed information, please contact one of our representatives.
9. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Opposite Lock Africa or its content suppliers and is protected by South African and international copyright laws.
10. Limitation of Liability
Opposite Lock Africa will not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or products.
11. Privacy Policy
We are committed to protecting your privacy. Please review our Privacy Policy to understand our practices.
12. Changes to Terms and Conditions
We may update these Terms and Conditions periodically. Continued use of the website constitutes acceptance of the revised terms.
13. Company Information
- Registered name: Resolve Skill Works (Pty) Ltd, trading as Opposite Lock Africa
- Registration number: 1999/015833/07
- VAT number: 4220192068
- Physical address: RSC Building, 30 Industry Road, Clayville, Olifantsfontein, 1666
- Phone: 011 697 0001
- Email: info@oppositelock.co.za
- Website: oppositelock.co.za
14. Contact Information
For any queries or concerns regarding the above terms and conditions, please contact us at:
- Email: info@oppositelock.co.za
- Phone: 011 697 0001
- WhatsApp: 064 525 2338